Claims & Payments

Click HERE for a List of Disaster Restoration Companies in the Charleston-Metro Area

Emergency Damage Control Tips: WATER

Understand How to Recover After a Flood

Below you will find Claims Contact Information for most of our carriers.

In order to report a claim, you must contact your insurance carrier. Your insurance carrier’s claims contact information can be found on:

* Your Auto ID cards
* Your Policy
* Your Most Recent Billing Statement

If you know the name of your carrier, use our searchable Carrier List Below.

Need to report a claim and don’t see your carrier listed?
Some carriers require us to report your claim on your behalf, so you may need to call our agency directly during normal business hours at 1-843-762-1805.

Property and Casualty

CarrierClaims Number
Accident Insurance Co(800) 638-1120
Ace Private Risk Services - Commercial(800) 433-0385
Ace Private Risk Services - Personal(800) 945-7461
Ace Private Risk Services - Workers Comp(866) 840-1223
AIG - Personal(877) 244-0304
AIG - Commercial(888) 393-6828
ALL Risks, LTDCall Taylor Agency
American Agency Assoc.(800) 375-2075
American Bankers Ins.(800) 245-1505
American Interstate Ins.(800) 699-6240
American Modern Insurance(800) 375-2075
American Reliable Ins.(800) 245-1505
American Service Insurance (Atlas Financial Holdings)(800) 897-2551
AmTrust Technology Ins.(866) 272-9267
AmWINS BrokerageCall Taylor Agency
Appalachian UW(888) 376-9633
Arcadian Risk Managers(800) 338-6784 x233
ASI Underwriting Corp. (American Strategic Ins)(866) 274-5677
Auto Owners Ins. - CommercialCall Taylor Agency
Auto Owners Ins. - Flood(877) 254-6819
Auto Owners Ins. - Workers Comp(800) 437-0519
Auto Owners Ins. (Emergency Claims Only)(888) 252-4626
Bass UnderwritersCall Taylor Agency
Beacon Hill Assoc.Call Taylor Agency
Beazley (Lloyd's)(800) 994-9719
Bollinger, Inc.(877) 718-0375
Builders Ins. Group(800) 883-9305
Builders Mutual Ins.(800) 809-4861
Burns & Wilcox(800) 498-1600
Burns & Wilcox(800) 999-3434
Cabrillo Coastal(866) 482-5246
Capital Risk UnderwritersCall Taylor Agency
Capitol Preferred Ins.(888) 388-2742
Centauri Specialty(866) 318-4113
CHUBB(800) 252-4670
CHUBB - Workers Comp(800) 699-9916
CNA(877) 262-2727
CNA Surety(877) 262-2727
Coastal Select(800) 774-1012
Companion Prop&Cas. Group - Auto Glass (Harmon)(800) 359-5705
Companion Prop&Cas. Group - Commercial(800) 845-2724
Condon & Skelly(800) 257-9496
Continental Special Risks (Risk Placement Services)Call Taylor Agency
CoverXCall Taylor Agency
Employers Assurance Co.(866) 563-2757
Fidelity National Ins.(800) 675-0145
FirstComp (Markel)(888) 500-3344
Foremost Ins. Co. - Commercial Other(800) 435-7764
Foremost Ins. Co. - Commercial Workers Comp(866) 967-5256
Foremost Ins. Co. - Commercial Zurich Small Business(913) 827-5007
Foremost Ins. Co. - Personal(800) 527-3907
Foremost Ins. Co. - Personal Auto(800) 274-7865
Frontline Inslurance(800) 675-0145
Geovera Specialty Ins. (National Risk Solutions, App UW)(800) 631-6478
Great American Insurance Group(800) 545-4269
Guarantee Insurance Co.(866) 479-1554
Guard Ins. Group(888) 639-2567
Gulf Stream Property & Casualty Insurance(866) 485-3005
Hagerty Ins. Agency(800) 747-5348
Harleysville(800) 892-8877
Heritage Insurance(855) 415-7120
Homeowners of America Ins. Co.(866) 407-9896
Hull & Co.Call Taylor Agency
Ironshore(800) 466-9165
Johnson & Johnson(800) 487-7565 x5024
Joint UW Assoc.(864) 240-5400
Key Risk(866) 847-8872
Lexington(800) 931-9546
Liberty Mutual Ins. Group - Commercial(800) 532-7706
Liberty Mutual Ins. Group - Personal(800) 225-2467
Lighthouse Property Insurance Corp.(877) 852-0606
Lloyd's of LondonClick for Website
Madison Ins. Co. (Accident Ins. Co.)(800) 638-1120
Main Street America Group(877) 425-2467
Markel (Evanston)(800) 362-7535
Markel (FirstComp)(888) 500-3344
Montgomery(800) 561-0178
National Flood Insurance Program (FEMA)(800) 637-3846
National Risk Solutions (Geovera)(800) 631-6478
NCCI, Inc.Call Taylor Agency
NIP GroupCall Taylor Agency
Orchid UW AgencyClick for List
Peachtree Special RiskCall Taylor Agency
Pennsylvania Lumbermens Mutual(800) 752-1895
Pennsylvania National(800) 766-2245
Pennsylvania National - Glass Claims(800) 330-3038
Personal Umbrella Ins. ServicesCall Taylor Agency
Philadelphia Ins. Co.(800) 765-9749
Praetorian Ins. Co.Call Taylor Agency
Preferred SpecialtyCall Taylor Agency
Private Client Group (Chartis, AIG)(877) 244-0304
Private Client Group (Chartis, AIG) - Commercial (888) 393-6828
Professional LiabilityCall Taylor Agency
Progressive(800) 776-4737
PURE Ins. Co.(888) 813-7873
Quaker Special RiskCall Taylor Agency
Risk Placement Services (RPS) / Continental(844) 777-8323
Safeco(800) 332-3226
SageSure Insurance Managers (Federated)(800) 293-2532
SageSure Insurance Managers (Interboro)(904) 421-6277
SageSure Insurance Managers (Occidental Homeowners)(800) 780-8423
Saint Johns Insurance Company(877) 748-2059
SC Home Builders SIF(800) 678-8178 x110
SC Patients Compensation Fund(864) 240-5400
Seacoast BrokersCall Taylor Agency
Selective(866) 455-9969
Service Ins. Co.(941) 780-8423
Service Ins. Co. (FLOOD Only)(800) 759-8656
South Carolina Wind & Hail Underwriters Assoc.(800) 236-1873
Southern Cross UW(800) 833-4684 x132
Southern Fidelity Ins. Co.(866) 722-4995
Strategic Comp(800) 467-7725
Summit Consulting(800) 762-7811
Surety OfficeCall Taylor Agency
SWBC(800) 527-0066
Tapco(800) 334-5579
Tapco(888) 437-0373
The Kimbrell Co.(800) 849-3271
ThomcoCall Taylor Agency
TRAVELERS - Commercial(800) 238-6225
TRAVELERS - Personal(800) 252-4633
United Property and Casualty (UPC)(888) 256-3378
Universal North America(866) 999-0898
Universal North America (FLOOD Only)(877) 254-6819
Universal Property & Casualty(800) 218-3206
Us Assure (Zurich Builders Risk)(800) 987-3373
Us Assure (Zurich Small Business, Farmers)(913) 827-5007
Victor O. Schinnerer & Co.Call Taylor Agency
Willis of New HampshireCall Taylor Agency
Wright Flood(800) 725-9472
Zurich Ins. - Builders Risk (Farmers, Foremost Ins. Company)(800) 987-3373
Zurich Ins. - Small Business (Farmers, Foremost Ins. Company)(913) 827-5007



Blue Choice

Carolina Care Plan



United Health Care




American General

Auto-Owners Insurance
Claims | 1-888-252-4626

Penn Mutual
Customer Service | Click Here

John Hancock


West Coast Life
Claims | Click Here
Bill Pay | Click Here




Customer Service | Click Here




Auto-Owners Insurance
Claims | 1-888-Claim-AO (1-888-252-4626)


Claims | Click Here


Long Term Care

Auto-Owners Insurance
Claims | 1-888-Claim-AO (1-888-252-4626)

Claims | Click Here