Claims & Payments
Click HERE for a List of Disaster Restoration Companies in the Charleston-Metro Area
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Below you will find Claims Contact Information for most of our carriers.
In order to report a claim, you must contact your insurance carrier. Your insurance carrier’s claims contact information can be found on:
* Your Auto ID cards
* Your Policy
* Your Most Recent Billing Statement
If you know the name of your carrier, use our searchable Carrier List Below.
Need to report a claim and don’t see your carrier listed?
Some carriers require us to report your claim on your behalf, so you may need to call our agency directly during normal business hours at 1-843-762-1805.
Property and Casualty
| Carrier | Claims Number |
|---|---|
| Accident Insurance (Madison Ins. Co.) | (800) 638-1120 |
| Ace Commercial Risk Services | (800) 433-0385 |
| Ace Private Risk Services | (800) 945-7461 |
| AIG (Private Client Group Commercial) | (888) 393-6828 |
| AIG (Private Client Group, Private Client Select, Lexington) | (877) 244-0304 |
| ALL Risks, LTD | Call Taylor Agency |
| American Agency Assoc. | (800) 375-2075 |
| American Bankers Ins. | (800) 245-1505 |
| American Interstate Ins. | (800) 699-6240 |
| American Modern Insurance | (800) 375-2075 |
| American Reliable Ins. | (800) 245-1505 |
| American Service Insurance (Atlas Financial Holdings) | (800) 897-2551 |
| AmTrust Technology Ins. | (866) 272-9267 |
| AmWINS Brokerage | Call Taylor Agency |
| Appalachian UW | (888) 376-9633 |
| Arcadian Risk Managers | (800) 338-6784 x233 |
| ASI Underwriting Corp. (American Strategic Ins) | (866) 274-5677 |
| Auto Owners (Afterhours Emergency Claims Only) | (888) 252-4626 |
| Auto Owners (Commercial) | Call Taylor Agency |
| Auto Owners (Flood) | (877) 254-6819 |
| Auto Owners (General Claims, Personal) | Call Taylor Agency |
| Auto Owners (Workers Compensation) | (800) 437-0519 |
| Bass Underwriters | Call Taylor Agency |
| Beacon Hill Assoc. | Call Taylor Agency |
| Bollinger, Inc. | (877) 718-0375 |
| Builders Ins. Group | (800) 883-9305 |
| Builders Mutual Ins. | (800) 809-4859 |
| Burns & Wilcox (North Carolina, Charlotte) | (800) 498-1600 |
| Cabrillo Coastal | (866) 482-5246 |
| Capitol Preferred Ins. | (888) 388-2742 |
| Centauri Insurance (Centauri Specialty) | (866) 215-7574 |
| CHUBB | (800) 252-4670 |
| CHUBB (Workers Comp) | (800) 699-9916 |
| CNA | (877) 262-2727 |
| CNA Surety | (877) 262-2727 |
| Companion Prop&Cas. Group (Auto Glass) | (800) 359-5705 |
| Companion Prop&Cas. Group (Commercial) | (800) 845-2724 |
| Condon & Skelly (NSM York Risk Group) | (800) 257-9496 |
| Continental Special Risks (Risk Placement Services) | (770) 442-8727 |
| CoverX | (248) 204-0411 |
| Employers Assurance Co. | (800) 232-3085 |
| Fidelity National Ins. | (904) 997-7700 |
| Foremost Ins. Co. (Commercial Other) | (800) 435-7764 |
| Foremost Ins. Co. (Personal) | (800) 527-3907 |
| Foremost Ins. Co. (Workers Compensation) | (866) 967-5256 |
| Foremost Ins. Co. (Zurich Small Commercial Business) | (913) 827-5007 |
| Frontline Inslurance | (800) 675-0145 |
| Geovera Holdings (Coastal Select) | (800) 774-1012 |
| Geovera Specialty Ins. (Appalachian UnderWriters) | (800) 631-6478 |
| Geovera Specialty Ins. (National Risk Solutions) | (800) 631-6478 |
| Great American Insurance Group | (800) 545-4269 |
| Guarantee Insurance Co. | (866) 479-1554 |
| Guard Ins. Group | (888) 639-2567 |
| Gulf Stream Property & Casualty Insurance | (866) 485-3005 |
| Hagerty Ins. Agency | (800) -922-4050 |
| Harleysville | (800) 759-8656 |
| Heritage Insurance | (855) 415-7120 |
| Homeowners of America Ins. Co. | (866) 407-9896 |
| Hull & Company | Call Taylor Agency |
| Ironshore | Call Taylor Agency |
| Ironshore Specialty | (877) 476-6411 |
| Johnson & Johnson | (800) 487-7565 x5024 |
| Joint UW Assoc. | (864) 240-5400 |
| Key Risk | (866) 847-8872 |
| Lexington | 800-355-4891 |
| Liberty Mutual (Montgomery) | (800) 561-0178 |
| Liberty Mutual Ins. Group (Commercial) | (800) 532-7706 |
| Liberty Mutual Ins. Group (Personal) | (800) 225-2467 |
| Lighthouse Property Insurance Corp. | (877) 852-0606 |
| Lloyd's of London | Call Taylor Agency |
| Main Street America Group | (877) 425-2467 |
| Markel (Evanston) | (800) 362-7535 |
| Markel (FirstComp) | (888) 500-3344 |
| Markel (Thomco) | (800) 362-7535 |
| National Flood Insurance Program (FEMA) | (800) 637-3846 |
| NCCI, Inc. | Call Taylor Agency |
| Orchid Insurance | http://orchidinsurance.com/wp-content/uploads/2016/05/16104_OI_ClaimsProvidersL02.pdf |
| Peachtree Special Risk | (800) 433-3071 |
| Pennsylvania Lumbermens Mutual | (800) 752-1895 |
| Pennsylvania National | (800) 766-2245 |
| Pennsylvania National (Glass Claims) | (800) 330-3038 |
| Pennsylvania National (Workers Compensation) | (800) 374-4990 |
| Personal Umbrella Ins. Services | Call Taylor Agency |
| Philadelphia Ins. Co. | (800) 765-9749 |
| Praetorian Ins. Co. | (877) 772-6771 |
| Preferred Specialty | (800) 738-4800 |
| Progressive | (800) 776-4737 |
| PURE Ins. Co. | (888) 813-7873 |
| Quaker Special Risk | Call Taylor Agency |
| Risk Placement Services (RPS) / Continental | (844) 777-8323 |
| Safeco | (800) 332-3226 |
| SageSure Insurance Managers (Federated) | (800) 293-2532 |
| SageSure Insurance Managers (Interboro) | (904) 421-6277 |
| SageSure Insurance Managers (Occidental, IAT Group) | (800) 780-8423 |
| Saint Johns Insurance Company | (877) 748-2059 |
| SC Home Builders SIF | (800) 678-8178 x110 |
| SC Patients Compensation Fund | (864) 240-5400 |
| Scottsdale | (800) 423-7675 |
| Seacoast Brokers | Call Taylor Agency |
| Selective | (866) 455-9969 |
| Service Insurance Company (Flood) | (800) 759-8656 |
| Service Insurance Company (IAT Insurance Group) | (800) 780-8423 |
| South Carolina Wind & Hail Underwriters Assoc. (SCWHUWA) | (800) 236-1873 |
| Southern Cross UW | (800) 833-4684 x132 |
| Southern Fidelity Ins. Co. | (866) 722-4995 |
| Strategic Comp | (800) 467-7725 |
| Summit Consulting | (800) 762-7811 |
| Surety Office | Call Taylor Agency |
| SWBC | (800) 527-0066 |
| Tapco | (800) 334-5579 |
| The Flood Insurance Agency | (877) 356-6348 |
| The Kimbrell Co. | Call Taylor Agency |
| Travelers (Commercial) | (800) 238-6225 |
| Travelers (Personal) | (800) 252-4633 |
| United Property and Casualty (UPC) | (888) 256-3378 |
| Universal North America | (866) 999-0898 |
| Universal North America (Flood) | (877) 254-6819 |
| Universal Property & Casualty | (800) 218-3206 |
| US Assure (Zurich Builders Risk) | (800) 987-3373 |
| Us Assure (Zurich Small Business, Farmers) | (800) 800-3907 |
| Victor O. Schinnerer & Co. | Call Taylor Agency |
| Willis of New Hampshire | Call Taylor Agency |
| Wright Flood | (800) 725-9472 |
Health
BCBS
https://www.southcarolinablues.com/
Blue Choice
https://www.bluechoicesc.com/
Carolina Care Plan
https://www.carolinacareplan.com/
CIGNA
https://www.cigna.com/
Humana
https://www.humana.com/
United Health Care
https://www.uhc.com/
Assurant
https://www.assurant.com
Life
American General
Auto-Owners Insurance
https://www.auto-owners.com/
Claims | 1-888-252-4626
Penn Mutual
https://www.pennmutual.com
Customer Service | Click Here
John Hancock
https://www.johnhancock.com/products/life-insurance.html
Prudential
https://www.prudential.com/
West Coast Life
https://www.westcoastlife.com
Claims | Click Here
Bill Pay | Click Here
Transamerica
https://www.transamerica.com/
Dental
Ameritas
https://www.ameritasgroup.com/
Customer Service | Click Here
Guardian
https://www.guardian.com/
Disability
Auto-Owners Insurance
https://www.auto-owners.com/
Claims | 1-888-Claim-AO (1-888-252-4626)
Guardian
https://guardian.com
Unum
https://www.unum.com/
Claims | Click Here
Long Term Care
Auto-Owners Insurance
https://www.auto-owners.com/
Claims | 1-888-Claim-AO (1-888-252-4626)
Unum
https://www.unum.com/
Claims | Click Here
