A workers comp claim can be a complicated process. At the very least, calls need to be answered promptly, similar risks at the workplace need to be addressed and interface between the injured, the employer, the insurance company and the treatment specialists needs to be established and maintained.
Employers may wish to designate a claims leader, someone on staff whose duties include claims administration. This gives all involved in a workers comp claim a point person with whom to communicate. Solid, hands-on stewardship of work comp claims builds good will and minimizes administrative setbacks.
Consider appointing a claims leader at your business who is capable of navigating claims from start to finish. We can help you get started. Give us a call.
Source: www.osha.gov
